Shipping Policy

Shipping Locations

We ship worldwide.

Processing Time

  • Orders are shipped only after production is complete.
  • Production timelines vary depending on the project.

Shipping Costs

  • Shipping costs may be included in the quoted price provided to the client.
  • If not included, shipping will be charged separately and clearly communicated in the invoice.

Import Duties & Taxes

  • Import duties, customs fees, and taxes are NOT included in the quoted price (even if shipping is included).
  • These charges are the responsibility of the client and are determined by the destination country.

Delivery Time

  • Delivery times vary by location and courier service.
  • Delays caused by shipping carriers or customs clearance are beyond our control.

Tracking

Tracking information will be provided via email once the item is shipped.

Damaged or Lost Packages

  • We are not responsible for lost, stolen, or damaged packages once shipped.
  • However, we will assist in filing claims with the shipping carrier if needed.

Incorrect Address

  • Clients must provide accurate shipping details.
  • We are not responsible for issues caused by incorrect addresses.